{"id":25,"date":"2026-10-07T09:22:35","date_gmt":"2026-10-07T09:22:35","guid":{"rendered":"https:\/\/je.adibdemos.co.za\/?page_id=25"},"modified":"2026-10-07T11:22:58","modified_gmt":"2026-10-07T09:22:58","slug":"je-cash-n-carry-privacy-policy","status":"publish","type":"page","link":"https:\/\/je.adibdemos.co.za\/?page_id=25","title":{"rendered":"J&E Cash ‘n Carry App Privacy Policy"},"content":{"rendered":"

Last updated: 26 August 2026<\/strong><\/p>\n

J&E Cash \u2018n Carry respects your privacy and is committed to protecting your personal information.<\/p>\n

This Privacy Policy explains how information is collected, used, stored and protected when you use the J&E Cash \u2018n Carry mobile application<\/strong>, our website at je.co.za<\/strong>, and related services.<\/p>\n

By using the J&E Cash \u2018n Carry app, you acknowledge the practices described in this Privacy Policy.<\/p>\n

1. Information We May Collect<\/h2>\n

Depending on how you use the app, we may collect information including:<\/p>\n

Account Information<\/h3>\n

When you create or use an account, we may collect:<\/p>\n

    \n
  • Your name<\/li>\n
  • Email address<\/li>\n
  • Mobile number<\/li>\n
  • Billing information<\/li>\n
  • Delivery addresses<\/li>\n
  • Account login information<\/li>\n
  • Customer account preferences<\/li>\n<\/ul>\n

    Order Information<\/h3>\n

    When you place an order, we may collect and process:<\/p>\n

      \n
    • Products ordered<\/li>\n
    • Order values<\/li>\n
    • Delivery or collection details<\/li>\n
    • Order status<\/li>\n
    • Customer notes<\/li>\n
    • Transaction references<\/li>\n
    • Previous order information<\/li>\n<\/ul>\n

      Payment Information<\/h3>\n

      Payments may be processed by third-party payment service providers.<\/p>\n

      J&E Cash \u2018n Carry does not intentionally store your complete debit or credit card details within the mobile application.<\/p>\n

      Payment providers may collect and process information required to securely complete your transaction in accordance with their own privacy and security policies.<\/p>\n

      Device and Technical Information<\/h3>\n

      When you use the app, certain technical information may be processed automatically, including:<\/p>\n

        \n
      • Device type<\/li>\n
      • Operating system<\/li>\n
      • App version<\/li>\n
      • IP address<\/li>\n
      • Error and diagnostic information<\/li>\n
      • App activity and performance information<\/li>\n<\/ul>\n

        This information may be used to maintain, secure and improve the app.<\/p>\n

        Camera Access<\/h3>\n

        The app may request access to your device camera for features such as barcode scanning.<\/p>\n

        Camera access will only be used when required for a feature you choose to use.<\/p>\n

        The app does not continuously access your camera.<\/p>\n

        Notifications<\/h3>\n

        If you allow push notifications, we may send notifications relating to:<\/p>\n

          \n
        • Your orders<\/li>\n
        • Order status updates<\/li>\n
        • Important service information<\/li>\n
        • Promotions or marketing communications, where applicable<\/li>\n<\/ul>\n

          You can control notification permissions through your device settings.<\/p>\n

          2. How We Use Your Information<\/h2>\n

          We may use your information to:<\/p>\n

            \n
          • Create and manage your customer account<\/li>\n
          • Process and fulfil orders<\/li>\n
          • Provide delivery or collection services<\/li>\n
          • Process payments and transaction confirmations<\/li>\n
          • Communicate with you about your orders<\/li>\n
          • Provide customer support<\/li>\n
          • Improve the app and website<\/li>\n
          • Detect and prevent fraud, misuse or security incidents<\/li>\n
          • Maintain records required for operational, accounting or legal purposes<\/li>\n
          • Send marketing or promotional communications where permitted<\/li>\n
          • Comply with applicable South African laws and regulations<\/li>\n<\/ul>\n

            3. Sharing of Information<\/h2>\n

            We do not sell your personal information.<\/p>\n

            Information may be shared with third parties where reasonably necessary to operate our services, including:<\/p>\n

              \n
            • Payment service providers<\/li>\n
            • Delivery and logistics providers<\/li>\n
            • Technology and hosting providers<\/li>\n
            • WooCommerce and related e-commerce services<\/li>\n
            • Service providers assisting with app functionality, communications or infrastructure<\/li>\n
            • Professional advisers where required<\/li>\n
            • Government, regulatory or law-enforcement authorities where legally required<\/li>\n<\/ul>\n

              These parties may only receive information necessary for the service they provide.<\/p>\n

              4. Website and WooCommerce Integration<\/h2>\n

              The J&E Cash \u2018n Carry app works together with our existing online shopping platform at je.co.za<\/strong>.<\/p>\n

              Information relating to your customer account, cart, orders and purchases may therefore be processed through the same systems used to operate the J&E Cash \u2018n Carry website and WooCommerce store.<\/p>\n

              5. Data Storage and Security<\/h2>\n

              We take reasonable technical and organisational measures to protect personal information against:<\/p>\n

                \n
              • Loss<\/li>\n
              • Unauthorised access<\/li>\n
              • Misuse<\/li>\n
              • Alteration<\/li>\n
              • Disclosure<\/li>\n
              • Destruction<\/li>\n<\/ul>\n

                No internet-based service can guarantee absolute security. We nevertheless take reasonable precautions appropriate to the nature of the information processed.<\/p>\n

                6. Retention of Information<\/h2>\n

                We retain personal information only for as long as reasonably necessary to:<\/p>\n

                  \n
                • Provide our services<\/li>\n
                • Maintain appropriate business and transaction records<\/li>\n
                • Resolve disputes<\/li>\n
                • Prevent fraud<\/li>\n
                • Meet accounting, tax and legal obligations<\/li>\n<\/ul>\n

                  Different categories of information may be retained for different periods.<\/p>\n

                  7. Your Rights<\/h2>\n

                  Subject to applicable law, you may request to:<\/p>\n

                    \n
                  • Access personal information we hold about you<\/li>\n
                  • Correct inaccurate personal information<\/li>\n
                  • Request deletion of certain personal information<\/li>\n
                  • Object to certain processing<\/li>\n
                  • Withdraw marketing consent<\/li>\n
                  • Request information regarding how your personal information is processed<\/li>\n<\/ul>\n

                    Certain information may need to be retained where required by law or where necessary for legitimate business or transaction-record purposes.<\/p>\n

                    8. Account Deletion<\/h2>\n

                    Where account deletion functionality is available within the J&E Cash \u2018n Carry app, you may use that functionality to initiate deletion of your account.<\/p>\n

                    You may also contact J&E Cash \u2018n Carry through our support channels if you require assistance regarding your account or personal information.<\/p>\n

                    Deleting an account may not result in the immediate deletion of information that we are legally required or reasonably entitled to retain, including completed transaction, accounting and fraud-prevention records.<\/p>\n

                    9. Children\u2019s Privacy<\/h2>\n

                    The J&E Cash \u2018n Carry app is intended for customers who are legally permitted to purchase products through our platform.<\/p>\n

                    We do not knowingly collect personal information from children where consent or authorisation would be required by law.<\/p>\n

                    10. Third-Party Services and Links<\/h2>\n

                    The app or website may contain links to or use services provided by third parties.<\/p>\n

                    Those third parties may operate under their own privacy policies and terms. J&E Cash \u2018n Carry is not responsible for the privacy practices of independent third-party services.<\/p>\n

                    11. POPIA<\/h2>\n

                    J&E Cash \u2018n Carry processes personal information in accordance with applicable South African privacy legislation, including the Protection of Personal Information Act, 4 of 2013 (POPIA)<\/strong>.<\/p>\n

                    We aim to process personal information lawfully, reasonably and only for legitimate business purposes.<\/p>\n

                    12. Changes to This Privacy Policy<\/h2>\n

                    We may update this Privacy Policy from time to time to reflect:<\/p>\n

                      \n
                    • Changes to the app<\/li>\n
                    • Changes to our services<\/li>\n
                    • Changes to technology<\/li>\n
                    • Changes to legal or regulatory requirements<\/li>\n<\/ul>\n

                      The latest version will be published on this page together with the date on which it was last updated.<\/p>\n

                      13. Contact Us<\/h2>\n

                      If you have questions about this Privacy Policy, your personal information or the J&E Cash \u2018n Carry app, please contact us through our official support page:<\/p>\n

                      \nhttps:\/\/je.co.za\/app-support
                      \n<\/figure>\n

                      You may also contact J&E Cash \u2018n Carry using the contact information published on je.co.za<\/strong>.<\/p>\n

                      J&E Cash \u2018n Carry<\/strong>
                      South Africa
                      Website:<\/strong> je.co.za<\/p>\n","protected":false},"excerpt":{"rendered":"

                      Last updated: 26 August 2026 J&E Cash \u2018n Carry respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how information is collected, used, stored and protected when you use the J&E Cash \u2018n Carry mobile application, our website at je.co.za, and related services. By using the J&E Cash \u2018n […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/template-policy.php","meta":{"footnotes":""},"class_list":["post-25","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/je.adibdemos.co.za\/index.php?rest_route=\/wp\/v2\/pages\/25","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/je.adibdemos.co.za\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/je.adibdemos.co.za\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/je.adibdemos.co.za\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/je.adibdemos.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=25"}],"version-history":[{"count":1,"href":"https:\/\/je.adibdemos.co.za\/index.php?rest_route=\/wp\/v2\/pages\/25\/revisions"}],"predecessor-version":[{"id":45,"href":"https:\/\/je.adibdemos.co.za\/index.php?rest_route=\/wp\/v2\/pages\/25\/revisions\/45"}],"wp:attachment":[{"href":"https:\/\/je.adibdemos.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=25"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}